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PRIVACY POLICY

Privacy Policy

Effective Date: August 13, 2025

At Rack Storage Solutions, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services.

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1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: This includes your name, email address, phone number, or other details you provide via contact forms, quote requests, or other communication tools.

  • Usage Data: We collect non-personally identifiable data such as IP addresses, pages viewed, time on site, and interactions to help improve user experience.

  • Tracking & Analytics: We use third-party tools like Hotjar and Google Ads to better understand how users interact with our site and how our marketing campaigns perform.

2. How We Use Your Information

Your information may be used to:

  • Respond to inquiries or provide services.

  • Analyze and improve website performance and user experience.

  • Track conversions and optimize advertising campaigns through platforms like Google Ads.

  • Send follow-up communication, updates, or marketing messages through the contact information you’ve provided.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to collect and store certain information automatically.

  • Hotjar: Helps us understand user behavior on our site through session recordings, heatmaps, and feedback tools.

  • Google Ads Conversion Tracking: Allows us to track ad performance and user actions after clicking on our ads.

You can manage your cookie preferences through your browser settings at any time.

4. Information Sharing

We do not sell or rent your personal information. We may share data with trusted third-party service providers strictly for the purposes of analytics, marketing, or improving our services, under strict confidentiality agreements.

5. Communications

By submitting your contact information, you agree to receive communications from Rack Storage Solutions regarding your inquiry, future updates, and promotional materials. You can opt out of these communications at any time by following the unsubscribe link in our emails or contacting us directly.

6. Your Rights

You may:

  • Request access to the personal data we hold about you.

  • Ask for corrections or updates to your information.

  • Request that we delete your data (subject to applicable legal obligations).

  • Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at the email provided below.

7. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or loss.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated effective date. Please review this policy regularly to stay informed.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Rack Storage Solutions
Email: Info@IneedRacks.com
Phone: 407-920-3747
Address: 1687 Timocuan Way Unit 113Longwood FL 32750

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